VirtualStaffMD Your AI
Growth Consultant
Carla answers patient messages, books appointments, and handles FAQs—
HIPAA-safe and always on.
HIPAA Compliant Encrypted Works with your calendar
Services That We Offer
CRM & Pipeline
Sales Funnels
Website Builder
Surveys & Forms
Email Marketing
SMS Marketing
Appointments
Automations
Courses
Call Tracking
Reputation
Trusted by growing private practices
Carla recaptured missed bookings in our first week. It's like having a dedicated front desk person who never takes a break.
Missed Calls = Missed Revenue
Every call is a potential patient, client, or sale. When you miss the call, you often miss the opportunity—forever.
22%
of all calls to businesses go unanswered
$300–$500
in potential revenue lost with each missed call
85%
of missed callers never call back
Missed calls don’t just cost money—they damage trust. In fact, 33% of customers may abandon a brand after just one bad experience, and 92% will switch after multiple letdowns. The good news? With Carla, you’ll never let a patient or client slip through the cracks again.
Sources: Anthrova, GetDoris.ai, Phonely.ai, Dialzara, Bland.ai
Meet Carla - Book A Free Demo24/7 Patient Response
Instant replies for messages, forms, and after-hours inquiries.
Smart Scheduling
Books, confirms, and reschedules—no phone tag.
HIPAA-Safe Automation
Secure, logged, and BAA-friendly upon request.
See Carla Work in 60 Seconds
Watch how Carla routes inquiries, answers FAQs, and books appointments
seamlessly.
See real conversations and appointment bookings in action
How It Works
Get Carla up and running in three simple steps
Connect Your Practice
We set up your calendar, hours, and FAQs.
Customize Carla's Voice
Friendly, formal, or concierge—match your practice personality.
Go Live
Add the chat widget—Carla handles the rest.
Complete Front Desk Solution
Everything you need to handle patient communications professionally and efficiently
Smart Call & SMS Handling
AI-powered triage and routing for all patient communications
Appointment Booking
Instant scheduling with calendar integration and confirmation
AI-Powered FAQs
Intelligent responses to common patient questions
Automated Follow-ups
No-show prevention and voicemail management
Practice Personality Engine
Customizable tone and phrasing to match your practice
Analytics & Transcripts
Detailed insights and conversation logs for improvement
HIPAA Compliant
Security & Compliance First
All interactions are encrypted in transit and at rest. Access is role-based and logged for audit. We can sign a BAA on request.
HIPAA Compliant
Ensures all patient data is protected and secure.
End-to-End Encrypted
All communications are encrypted in transit and at rest.
Audit Logs
Track and log access for complete audit readiness.
BAA Available
Business Associate Agreement provided on request.
15+
hours/week saved
11
missed bookings recaptured (week one)
<60s
median response time
Trusted by growing private practices
"Carla feels like a real teammate—without the staffing headaches. Our patients love the instant responses, and we love getting our evenings back."
Choose Your Plan
Start with what you need, upgrade as you grow
Starter
Develop for Solo Practitioners
- 1 Provider Account
- EHR (Electronic Health Records)
- Secure Messaging
- Appointment Scheduling
Pro
Develop for Solo Clinicians
- 5 Provider Accounts
- AI Charting & Voice Notes
- Custom Intake Forms
- Billing & Insurance Tools
Premium
Develop for Teams and Solo Brands
- 10 Provider Accounts
- Unlimited User & Admin Roles
- Booking System
- White Label Branding
Frequently Asked Questions
Everything you need to know about VirtualStaffMD